Correspondence — Whitehall SLU
It means our records show a work from our portfolio, or from a client's, in use without a licence. It is not a scam, and it is not the start of a lawsuit — it is an invitation to resolve the matter.
Before you respond
Your matter reference appears at the top of your letter, in the form WH-[code]-[reference] — for example, WH-SPEC-K7M2Q. Quote it in any reply and we can identify your matter precisely.
Our correspondence is sent from addresses ending in @whitehall.ad. If a letter directs you anywhere else, do not respond to it.
The sender is Whitehall SLU, NRT L717380C, Canillo, Principat d'Andorra — the same entity details shown in the footer of this site.
Your letter links to our settlement portal at resolve.whitehall.ad — part of our own domain, showing the evidence we hold and the options available to you. Any link that does not begin resolve.whitehall.ad is not ours.
To respond, reply to the address on your letter, or visit the link in it. Quote your reference and we can answer precisely: which work, which use, what evidence, what options.
Check this letter
Enter the matter reference printed on your letter. We answer one question: whether Whitehall SLU sent a letter with that reference, and when. Nothing about the matter is shown here.
Correspondence is treated as confidential.